Terms of Use

Last updated: 15 November 2026

These terms cover your use of this website. If you become a client, your services are covered by a separate written agreement, which takes priority over anything here.

1. Who we are

This website is operated by [Legal entity name], trade licence [Trade licence number], [Registered address], Dubai, United Arab Emirates ("Ernd", "we", "us"). To contact us, email info@ernd.me or message us on WhatsApp at +971 58 207 0749.

2. Who the website is for

The website is for owners and managers of dental and aesthetic clinics. The information on it is general information about our marketing services. It is not medical, legal or financial advice.

3. The free clinic audit

The audit is free and comes with no obligation to buy anything. It is based on what we can see publicly and on what you choose to share with us. Its findings are our professional opinion at the time. They are not a guarantee of any result.

4. Services and the founding clinic guarantee

Paid services are provided only under a written agreement between you and Ernd. The founding clinic guarantee described on this website applies only on the terms and conditions set out in that agreement, including how your baseline is recorded. The guarantee concerns marketing cost only. It is not a promise about any treatment or clinical outcome.

5. The founding offer

Founding places are limited. We may close the offer, or change it for clinics that have not yet signed an agreement, at any time. The free first 30 days cover Ernd's fee only. Advertising spend is paid by you directly to Meta and Google throughout. The conditions for the free period, and what happens when it ends, are set out in your written agreement.

6. Examples, demos and the calculator

The example conversation, the live demo and the illustrations on this website use example data to show how Ernd works. They are not results from a client. The calculator does arithmetic on the numbers you enter. It is not a forecast, an estimate of what you will achieve, or a promise.

7. Other companies' services

Our services work with WhatsApp, Meta and Google. Those companies provide their services under their own terms, and you pay Meta and Google directly for your advertising. We are not responsible for changes they make to their platforms.

8. Our content

The text, design and Ernd name and logo on this website belong to us. You may view and share the website, but you may not copy it for commercial use without our written permission.

9. Using the website fairly

Please do not misuse the website, for example by trying to disrupt it, gain access you are not entitled to, or send us false information about someone else.

10. Liability

We take care to keep this website accurate, but we provide it as it is and cannot promise it will always be available or free of errors. To the extent the law allows, we are not liable for losses that result from relying on the website alone. Nothing in these terms limits liability that cannot be limited by law.

11. Law and disputes

These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai, and the courts of Dubai have jurisdiction over any dispute about them.

12. Changes

If we change these terms, we will post the new version here and update the date at the top.